What information do we collect?  

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience, your information helps us to better respond to your individual needs.

To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service, your information helps us to respond more effectively to your customer service requests and support needs.

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey, or other site feature.

To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

To call or text you: The phone number you provide may be used to call you about information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or
service information, to offer you products and services, etc. If you want to unsubscribe from receiving future calls, you can ask to be added to our do not call list or respond with 'stop' to an SMS message. Message/data rates apply.

Consent is not a condition of purchase.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorised with special access rights to such systems and who must keep the information confidential.

After a transaction, your private information (credit cards) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow), enabling the sites or service providers' systems to recognise your
browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, track advertisements, and compile aggregate data about site traffic and site
interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?  

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information confidential. Additionally, we may transfer your personally identifiable information in connection with the sale or merger or change of control of our company or the division responsible for the services with which your personally identifiable information is associated. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses but not for affiliate marketing purposesThird-party links Occasionally, at our discretion, we may include or offer third-party products or services on our website but do not participate in any
affiliate marketing with such products or services. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Online Privacy Protection Act Compliance  

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act) and do not collect any information from anyone under 18. Our website, products, and services are all directed to
people who are at least 18 years old or older.

Your Consent

By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy  

If we decide to change our privacy policy, we will post those changes on this page and update the Privacy Policy modification date below.

This policy was last modified on October 3, 2024.

Contact Us  

If you have any questions regarding this privacy policy, you may contact us using the information below.

Robert Rose Global

71-75 Shelton Street

Covent Garden

London

WC2H 9JQ

[email protected]